The requirement gathering process is the most important, but most often the least understood and frequently marginalized, mainly due to lack of consulting expertise, industry in-depth knowledge, backed-up with years of experience. Without proper gathering of precise requirements, the project is doomed to fail, due the fact that it will not address the client’s needs and will be the end of the business process, because the next steps cannot start.
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Is what we do to determine end-user expectations of a new or modified solution. These features, called requirements, must be quantifiable, relevant, and detailed. In software engineering, such requirements are often called functional specifications and use cases.
At this stage we select the appropriate materials needed to provide the expected benefits and results. We always ensure that we select the best-in-market reliable, serviced and warrantied materials.
Based on the gathered requirements, our solutions architects start the process of designing the optimal solution that will both address the client’s needs on both the short and long-terms, as well as ensure a scalable and agile and adaptive infrastructure.
This is when we leave the kitchen and go onsite to implement on the requirements we have gathered and analyzed and proceeding with the design we have architected (project management). While onsite, we ensure that all elements are properly integrated and that all employed elements are working in an optimal and perfect manner.
Our client-relationship doesn't end after installation, it actually starts. We always ensure that we administer periodical checks on the networks and infrastructure solutions we have implemented, as well as ensure that the integration with the existing systems is seamless, thus, addressing each client’s support needs with our unmatched maintenance support services.